Terms of Use

ScopeGuard AI is developed and supported by Red Dog Advisory.

ScopeGuard is designed for cleaning businesses of all types and sizes.

This includes residential cleaning businesses, commercial cleaning businesses, specialist cleaning businesses, contractors and other businesses involved in providing cleaning services.

ScopeGuard is a software tool.

It provides functionality that may assist you with:

• Site and job scoping
• Recording job information
• Preparing scope of works documents
• Estimating labour and time
• Reviewing pricing
• Reviewing margins
• Preparing client communications
• Organising previous scopes and related information.

ScopeGuard does not provide cleaning services itself.

Information, calculations, suggestions, prompts, documents and outputs provided by ScopeGuard are for general informational and operational purposes only.

ScopeGuard does not provide:

• Financial advice
• Accounting advice
• Tax advice
• Legal advice
• Insurance advice
• Employment advice
• Occupational health and safety advice
• Professional cleaning advice
• Business advice
• Investment advice.

You are responsible for deciding how information produced by ScopeGuard is used in your business.

You should obtain appropriate professional advice where required.

You remain responsible for your business decisions and the information you provide to ScopeGuard.

You are responsible for reviewing all information and outputs before relying on them.

This includes reviewing:

• Job measurements
• Cleaning requirements
• Labour estimates
• Time estimates
• Costs
• Pricing
• Margins
• Scope of works documents
• Client communications.

You should not rely on ScopeGuard output without checking that it is appropriate for the specific job.

ScopeGuard may provide calculations or tools relating to pricing, costs, margins and profitability.

These calculations are intended to assist your own assessment.

They are not financial advice or a guarantee of profitability.

Actual job costs and margins may differ from estimates because of factors including labour requirements, site conditions, travel, materials, equipment, wages, subcontractors, access, client requirements and other circumstances.

You are responsible for determining the price you charge your client.

ScopeGuard can assist with preparing scope of works documents.

The user is responsible for checking that each scope accurately reflects the services being offered.

You should confirm the scope, exclusions, frequencies, areas, specifications and other job requirements before providing the document to a client.

ScopeGuard does not guarantee that a scope will identify every requirement, risk or condition associated with a cleaning job.

Some ScopeGuard features may use artificial intelligence.

AI generated content may contain errors, omissions or incorrect assumptions.

You must review AI generated information before using it in your business or providing it to a client.

ScopeGuard does not guarantee that AI generated information will be accurate, complete or suitable for a particular job.

ScopeGuard does not guarantee:

• That a job will be profitable
• That a quote will be accepted
• That a client will accept a scope
• That pricing will be accurate
• That a particular margin will be achieved
• That ScopeGuard will identify every job requirement
• That ScopeGuard will prevent losses
• That using ScopeGuard will improve business performance.

Business results depend on circumstances outside the control of ScopeGuard and Red Dog Advisory.

To the maximum extent permitted by law, Red Dog Advisory, ScopeGuard AI and their respective owners, operators, employees, contractors and service providers accept no liability for any loss, damage, cost or expense arising from or connected with your use of ScopeGuard.

This includes, without limitation:

• Loss of profit
• Loss of revenue
• Loss of business
• Loss of contracts
• Loss of clients
• Pricing errors
• Underquoting
• Overquoting
• Incorrect scope information
• Labour or cost estimates
• Margin calculations
• Business decisions
• Client disputes
• Reliance on AI generated content
• Errors or omissions in ScopeGuard output
• Loss or corruption of information
• Service interruptions
• Technical failures
• Unauthorised access
• Loss resulting from third party services.

You use ScopeGuard at your own risk.

Nothing in these Terms excludes, restricts or modifies any liability that cannot legally be excluded under Australian law.

Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot legally be excluded under the Australian Consumer Law or other applicable legislation.

Where a law gives you rights that cannot be excluded, those rights continue to apply.

You are responsible for maintaining the security of your ScopeGuard account.

You must:

• Keep your login details confidential
• Not share your password
• Not allow unauthorised people to use your account
• Provide accurate registration information
• Notify us if you believe your account has been compromised.

You are responsible for activity carried out through your account.

You must use ScopeGuard lawfully and responsibly.

You must not:

• Attempt to gain unauthorised access
• Access another user's account
• Interfere with the operation of ScopeGuard
• Introduce malicious software
• Attempt to bypass security controls
• Copy or reproduce the software without permission
• Reverse engineer the software except where permitted by law
• Use ScopeGuard to carry out unlawful activities
• Upload information that you do not have the right to use.

You retain ownership of information and business content that you enter into ScopeGuard.

You grant ScopeGuard the permission reasonably necessary to store, process and display that information for the purpose of providing the service.

You are responsible for ensuring that you have the necessary rights and permissions to provide information entered into ScopeGuard.

If you enter information about a client, prospective client, employee, contractor or another person, you are responsible for ensuring that you have the appropriate authority to collect and use that information.

You must comply with applicable privacy laws and other obligations that apply to information you enter into ScopeGuard.

ScopeGuard and its underlying software, designs, features, branding, content and technology remain the property of Red Dog Advisory or its relevant licensors.

Using ScopeGuard does not transfer ownership of the software or intellectual property to you.

You may use documents and other outputs generated for your business purposes, subject to any third party rights that may apply.

We aim to keep ScopeGuard available and functioning properly.

We do not guarantee that the service will always be available, uninterrupted or error free.

The service may be unavailable because of maintenance, updates, technical issues, security measures, infrastructure problems or circumstances outside our control.

ScopeGuard may rely on third party services and technology providers.

Those services may include hosting, infrastructure, artificial intelligence, analytics, communications and other technology required to operate the platform.

We are not responsible for failures, interruptions or changes to third party services.

Your use of certain features may also be subject to the terms and privacy policies of relevant third party providers.

We may change, update, add or remove features from ScopeGuard from time to time.

We may also discontinue particular features or services where reasonably necessary.

We will endeavour to provide reasonable notice of material changes where appropriate.

We may suspend or terminate access to ScopeGuard where:

• These Terms have been breached
• Your account presents a security risk
• The service is being misused
• Access is obtained fraudulently
• We are required to do so by law
• We discontinue the relevant service.

You may stop using ScopeGuard at any time.

If you close your account, information associated with your account may no longer be accessible through ScopeGuard.

We may retain certain information where reasonably necessary for legal, security, accounting or legitimate business purposes.

Our Privacy Policy explains how personal information is handled.

Information provided on the ScopeGuard website is general information about the product and its features.

Website content does not constitute professional advice.

We make reasonable efforts to keep information accurate but do not guarantee that website information is complete, accurate or current at all times.

Your use of ScopeGuard is also subject to the ScopeGuard Privacy Policy.

The Privacy Policy explains how personal information is collected, used, stored and protected.

To the extent permitted by law, you agree to indemnify Red Dog Advisory against claims, losses, costs and expenses arising from your unlawful use of ScopeGuard, your breach of these Terms or your infringement of another person's rights.

This does not apply to the extent that the relevant loss was caused by conduct for which liability cannot legally be excluded.

These Terms are governed by the laws of South Australia, Australia.

Any dispute relating to these Terms will be subject to the applicable courts and tribunals of South Australia and Australia.

We may update these Terms from time to time.

The latest version will be published on the ScopeGuard website.

Your continued use of ScopeGuard after updated Terms are published means you accept the updated Terms, to the extent permitted by law.

If you have questions about these Terms of Use, contact:

Red Dog Advisory
Email: hello@reddogadvisory.com.au

ScopeGuard AI
Powered by Red Dog Advisory.